Grab and Go + Computers

What this will mean:

• Computers are available by appointment only.
  • You must make a reservation to use the computers. You can call the Adult Information desk at 248-698-4942 x 4 or sign up in person.
  • Computer sessions are limited to 45 minutes per session and one session per day. 
  • Computer reservations can be made one day in advance. 
• Grab and Go – The Library will be open for visits of 30 minutes or less to browse and check out materials. Reference, readers advisory, and library account assistance are also available.
• Curbside service will continue during the same hours of operation. You may request materials online or by phone.  When notified your request is available, call the library to set up an appointment for contactless curbside service. (see below for instructions for curbside pickup)
• Returns:
  •  Please use the 24/7 drive-up book drop to return materials
  • All Returns must be quarantined before check-in. 
  • Fines acquired during quarantine will be waived.
• Enclosed spaces such as meeting and study rooms are not available. 
• Face masks are mandatory for everyone except children under 2. If you don't feel comfortable wearing one, we encourage you to use our Curbside service. 

Additional helpful info for this phase:

• Please do not enter the library if you have a cough, fever, or other symptoms of Covid-19.
• Small groups of no more than two people or one parent with two children are strongly encouraged. Members not of the same household must remain 6 ft. apart.
• No gatherings or congregating are allowed, and there is very limited seating. 
• There are increased sanitation practices.  As you enter the building, please use the provided hand sanitizer.
• Browsing in the stacks is limited to 2 people per aisle with a 6' space between them at all times. Please self-monitor and respect directions on signs.

Curbside Service Details

1. Go online, search the catalog, and place holds as usual. 
2. Call the library at (248) 698-4942 and ask a librarian to help you to place holds. 
3. You can also contact us online from our website, whitelakelibrary.org.

1. After you are notified that your items are available:
2. Please call the library (248) 698-4942 x 2 and schedule a pickup time.   
3. Come to the library, return any items you still have at home in the drive-up book drop. 
4. Park in one of the designated curbside delivery parking spaces.
5. Call the phone number on the sign.  A staff member will ask for your name, library card number, and your parking space number, and ask you to drive up to the white tent at the front of the Library building. 
6. Please remain in your vehicle so we can provide you with contactless delivery.  Staff will maintain strict social distancing and cannot accept returns when making deliveries. Returns must go into the drive-up book drop for 72 hours of quarantine.
7. Staff will check out your items and bring them to your car. Open your trunk or backseat passenger side window or door, and we will place your items inside!